5 Year Guarantee
Here at Briody, we have a very simple mission: to help all our customers become Deeper Sleepers
In the unlikely event of a defect in material or workmanship occurring within the 5 year guarantee period, we will arrange to repair or replace the item under complaint free of charge at our discretion. The guarantee will continue from the original date of purchase.
What is covered?
Briody reserve the right to refuse service with any defect if:
- The defect is due to causes other than faulty materials or workmanship
- The item is soiled and in an insanitary condition
- Any of our Terms and Conditions are not abided to in full
When repairing or replacing items under the guarantee, we reserve the right to substitute products or materials should the original no longer be available and cannot undertake to match items not under complaint. This does not affect the purchaser’s statutory rights.
I’ve got a problem, how do I make a claim?
To make a claim you will need to have your proof of purchase or delivery.
Please contact customer services at info@briody.ie with proof of purchase or delivery and images of the product fault that you are claiming against.
Your legal rights as a consumer are not affected by this guarantee.